Frequently Asked Questions

 

 

 

  • Requirements
    • Can I use my international driver's  license?
      Valid drivers licenses issued in your state or country is acceptable as well as international licenses.
    • Do I need insurance?
      Yes, insurance is  required in the State of Florida.
    • What are your age requirements?
      You have to be at least 21 years of age.
  • Service
    • Do you pick up and drop off  customers?
      Yes, we have a service to pick up and drop off customers for rentals.
    • Do you deliver and pick up the vehicle?
      Yes, we do provide these services.
    • Do you pick up at the airports?
      Yes, we  pick up from the airport & deliver to the airport.
    • Do you deliver at the hotels?
      Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.
  • Method of payment
    • What forms of payment do you accept?
      You  can pay cash, check, credit card, travels check, or debit card.
    • Can I use another persons credit card for renting a  vehicle?
      Yes, but the card holder must present themselves with  proper i.d. to sign the rental contract.
  • Deposit
    • Do I need a deposit?
      Yes, a deposit is  required for security purposes. The amount of the requested deposit will be returned to you.
    • How much is the deposit?
      The deposits is  based on the type of vehicle, usually from $250.00 to $500.00 for cash deposits.
  • Type of vehicles
    • What type of cars do you have?
      We have  economy, compact, mid size, full size, convertibles, vans, SUVs and some exotic cars.
    • Do you have automatic or stick shift cars?
      We have automatic cars and stick shift cars, make sure you ask for a stick shift in advance. Since most of our cars are automatic.
    • Do you have air conditioned cars?
      Yes, all our cars have air conditioning.
    • Do you have non smoking?
      Yes, we do with  a fee of $3.00 daily.
    • Do you rent cars by the hour?
      Yes, cars  can be rented by the hour with a minimum of 4 hours.
  • Accessories
    • Do you offer accessories with your rentals?
      We do have accessories that can be rented with the vehicles. The accessories are a baby seat, cell phones, and GPS systems.
  • Additional charges
    • Is there an additional charge for more than one driver?
      Yes, there is a minimum charge of $9.00 for an additional driver.
    • Is there an additional charge for  fuel?
      Fuel must be brought back the same way it was given to you.
    • Is there an additional charge for  underage?
      Yes, it only applies to customers that are 21-24 years old.
    • Is there an additional charge for  smoking?
      Yes, there is an additional charge of $3.00 a day for  smoking vehicles.
  • Out-of-state
    • Can I drive out-of-state?
      Vehicles can only be within the state of florida. Contact us for additional fee to take vehicles out-of-state.
  • Monthly Special
    • If I rent a vehicle for a month can I get a good price?
      Yes, vehicles can be rented by the month and receive a special offer.
  • Discounts
    • Do you have AAA, Dade County, travel agencies or airport employee's discounts?
      Yes, we offer discounts to members of any one of these associations.
    • Do you offer coupons?
      Yes we do, you can print it out from the web site when available.
  • Taxes
    • What type of taxes am I being charge for?
      There are only two type of taxes that you will be charged. A 7% sales tax, and a daily surcharge of $2.05
  • Returning vehicles
    • If I have a flight leaving during your closing hours,  is there anywhere I can leave your vehicle?
      Yes, we have a drop  off service at the Miami International Airport. It is called Airport Fast Park  and it is located directly across the airport, where a shuttle can transport you to the airport every 5-10 minutes.
  • Location
    • Where are you located?
      We are located at 3970 NW 26 th St. Miami, FL 33142. USA. We are open at 7:00 AM till 9:00  PM. We deliver the cars to you at the airport.

      Hablamos Espanol

       East Coast Auto Rental, all rights reserved.

      Tel. 305- 874-5098     Fax. 305-874-5067
      Toll free. 1-877-372-2700

      e-mail: eastcoastcarental@hotmail.com

© 2007 EastCoastAutoRental, all rights reserved.